His face was flushed; his large eyes were bulging. Angry words, as sharp as daggers, spewed rapidly from his mouth. My first angry client stomped around my office in a bright green sweater, waving his arms, yelling and pointing his finger—at me. I felt like ducking for cover. I was only twenty-five years old, and I [...]
“Did we meet? I don’t remember you at all.” Wrote the editor of a large publishing house in a curt (bordering on rude) email. We had met together just a few weeks before but obviously, I failed to make a lasting impression. Ouch. He went on to say, “Your book proposal doesn’t meet our current [...]
“Vast destruction surrounded me," said Jackie Albrecht. "Grief and sadness, tears mingled with groans . . . I'll never forget the sounds. Or how hot the smoldering metal was. Sometimes, I can still smell that noxious mix of diesel fuel and charred flesh. After the 9/11 terrorist attacks, I served as a grief counselor at [...]